Operations Manager

Full Time
Palm Harbor, FL 34683
Posted
Job description

AMERICAN HIGH-TECH TRANSCRIPTION & REPORTING, INC.

Job Description

Position Title: Office Supervisor

Reports to: CEO and President

  • Must be Able to Pass a Criminal Background Check.

Operations Manager - Key Areas of responsibility:

1) Areas of Responsibility:

  • Independent Contractors: To send payment approval documents through ATAPS according to schedule; update information on file yearly; scan and maintain paperwork in X drive as well as maintain paperwork in folders;
  • Employees: approve timecards, time off requests; create and run payroll timely; track bi-weekly productivity of minutes transcribed; to insure accuracy of payroll, including Service Contract items, vacation, sick, etc. and work with third-party payroll processor; prepare written evaluations of job performance annually (more frequently for new employees); to make daily assignments in the absence of the CEO;
  • Software-Automated Transcription and Proofing System (ATAPS): To monitor on a daily basis the operations of the system to insure it is working smoothly; troubleshoot the system; to be "on-call" after hours to monitor and maintain email and ATAPS server every other week or such schedule as may be arranged;
  • Clients: to set up new clients in Sharefile and ATAPS, enter information, proper subclass (federal, state, etc.) in Quickbooks; to monitor incoming client work for problems and to correct problems; to use outside client sites for downloading of material as necessary; to prepare client billing details and sub-total billing information from ATAPS for use with Quickbooks; insure transcripts' digital signatures are completed and returned to client on time; send copies of subpoenas to appropriate people; to keep a list of when non-traditional client work is paid and delete folders after payment is received
  • Office: To maintain inventory for office, employee equipment
  • To display professionalism and courtesy towards employees, clients, peers, supervisors and independent contractors;
  • To work well under time constraints; adapt to changing priorities; or otherwise modify schedule to meet work demands, especially to insure timely delivery of client work;
  • To proofread transcripts as time and necessity requires;
  • To perform other duties as may be assigned.

NOTICE/WARNING:

AHT transcribes often contains material that is violent and/or sexually and/or racially offensive, explicit or graphic. AHT makes no attempt to filter or assign the work based upon content. If this type of material is extremely upsetting or offensive to you, you may need to reconsider applying for the position.

Training and Evaluation Period:

All employees are hired based on a training and evaluation period of 90 days (three months). During this period the employee has an opportunity to become familiar with his/her job and at the same time the CEO will evaluate the employee’s performance.

Job Types: Full-time, Contract

Pay: $55,000.00 - $65,000.00 per year

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

COVID-19 considerations:
Employee, by Executive Order of President Biden and because we are a federal contractor is required to present proof of vaccination (2 shots and a booster). A negative Covid 19 PCR test result will be required prior to starting.

Education:

  • Associate (Preferred)

Experience:

  • Microsoft Office: 3 years (Preferred)
  • Administrative experience: 3 years (Required)

Work Location: Hybrid remote in Palm Harbor, FL 34683

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