Job description
Job ID: 17198 - Customer Service Representative
Location: Orlando, 32801 - This position is onsite
Pay: $18-$20 an hour
Hours: 8:30 - 5:30 M-F
Type: Contract to Hire
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: bit.ly/3BLi7RW
Hiregy Associate perks: Enjoy discounts, rewards and perks on thousands of the brands you love in a variety of categories: https://bit.ly/38aBuGw
Job duties:
- Set up new customers and maintain existing customer records in ERP system
- Respond to Customer requests for standard quotations, stock checks, catalogues & samples
- Enter sales orders & sample orders for products into ERP system and send customer confirmations
- Create and update product specifications, work instructions and other documentation as required
- Support action items from Sales Manager to ensure completion in a timely manner
- Document customer communication including account highlights and issues. Report on department activities and goals
- Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required
Requirements:
- MUST have 2 plus years of office professional experience
- MUST have customer service experience
- High school diploma or equivalent required
- Background check required
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Orlando, FL 32801: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Data entry: 2 years (Required)
Work Location: One location
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