Patient Care Representative, Rehabilitation
Full Time
Arlington, VA 22205
Posted
Job description
Overview:
Looking for your next career opportunity in healthcare? Are you detail oriented? Come join a top rated hospital! At Virginia Hospital Center, our staff exceeds expectations by performing at the top-level of the profession. We are in need of reliable and service-oriented Patient Care Representative to join the radiology department. The compassionate Patient Care Representative greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. The candidate will provide a stress free environment for patients, physicians and administrators. As a member of the Mayo Clinic Network and a Magnet Hospital, we are dedicated to providing a safe and healthy environment for our patients and employees. Come join a hospital that dedicated to you and your career.
Come join a hospital dedicated to you and your career!
VHC Health is a 453-bed nationally recognized Hospital and teaching facility that has been delivering high quality care to the Washington, DC metropolitan area for over 75 years. VHC is a proud member of the Mayo Clinic Care Network (a national network of independent healthcare organizations), a designated Level II Trauma Center and a recognized Magnet Hospital by the American Nurses Credentialing Center. We are proud to announce that the Leapfrog Group has awarded the hospital with an 'A' grade in Hospital Safety for the 19th year in a row, achieved an Outstanding Patient Experience Award™ for the 10th year in a row and VHC has ranked Number 2 in “Best Hospitals” in the Washington, DC metropolitan area by U.S. News and World Report's 2021-2022 rankings. At VHC we are always striving to provide continued excellence and growth for our employees as well as top notch care for our patients. Qualifications:
Patient Care Representative, Rehabilitation
Looking for your next career opportunity in healthcare? Are you detail oriented? Come join a top rated hospital! At Virginia Hospital Center, our staff exceeds expectations by performing at the top-level of the profession. We are in need of reliable and service-oriented Patient Care Representative to join the radiology department. The compassionate Patient Care Representative greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. The candidate will provide a stress free environment for patients, physicians and administrators. As a member of the Mayo Clinic Network and a Magnet Hospital, we are dedicated to providing a safe and healthy environment for our patients and employees. Come join a hospital that dedicated to you and your career.
Come join a hospital dedicated to you and your career!
VHC Health is a 453-bed nationally recognized Hospital and teaching facility that has been delivering high quality care to the Washington, DC metropolitan area for over 75 years. VHC is a proud member of the Mayo Clinic Care Network (a national network of independent healthcare organizations), a designated Level II Trauma Center and a recognized Magnet Hospital by the American Nurses Credentialing Center. We are proud to announce that the Leapfrog Group has awarded the hospital with an 'A' grade in Hospital Safety for the 19th year in a row, achieved an Outstanding Patient Experience Award™ for the 10th year in a row and VHC has ranked Number 2 in “Best Hospitals” in the Washington, DC metropolitan area by U.S. News and World Report's 2021-2022 rankings. At VHC we are always striving to provide continued excellence and growth for our employees as well as top notch care for our patients.
- College Diploma or certificate preferred.
- Two years relevant experience required.
- Knowledge of medical office or hospital scheduling systems and electronic medical records preferred.
- Knowledge of medical terminology and medical office billing and operations preferred.
- Qualified candidates must possess excellent interpersonal communication ability, customer service skills, and telephone etiquette. Must be able to perform in a high-pressure environment and have the ability to organize multiple tasks and prioritize responsibilities. Must maintain a high level of confidentiality.
- Must present professionally, have a pleasant personality, and ability to communicate positively with patients and staff.
- Greets all patients in a courteous, professional manner.
- Obtains and accurately enters patient information into registration system.
- Provides registration face sheet to patients to review; make changes as necessary in the registration system.
- Efficiently and correctly schedules patient appointments according to departmental procedure.
- Answers the phone within three rings
- Handles multiple telephone lines with high call volumes. Screens and routes all call appropriately.
- Files correpsondence promptly in patient charts when returned from clinician or manager.
- Paid Major Holidays
- Generous Paid Time Off / Vacation
- Sick Time
- Health Insurance
- Dental Insurance
- Undergraduate Student Loan Repayment
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Health Fitness & Education Class Discounts
- Employee Wellness Benefits
- Hospital Discount for Employees and Family
- VHC Retirement Program
- Tuition Reimbursement
- Free onsite parking
- Commuter Benefits
- Career Coaching
- Family Leave
- 401(k) + Match
- and much more!
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