Summary:

Under the daily direction of the Manager or Assistant Manager of Parking, performs financial functions, reception and general office duties assigned by supervisor for the Public Building Authority (“PBA”) Parking Division by performing the following duties.

Essential Duties and Responsibilities:

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

• Assist customer calls/emails made to Parking Office.
• Greets office visitors and assist them as needed.
• Set up and process new parking accounts with current processing system.
• Unlock payment lockbox each morning in PARIS.
• Record and process accounts receivable invoices and payments.
• Process checks daily utilizing with current processing system.
• Reconcile invoices to the accounts payable.
• File and organize daily reports within the current filing system.
• Audit, file, and organize daily processed tickets and shift paperwork.
• Reconcile cash receipts to payment and bank statement transactions.
• Process and print parking validations.
• Retrieve, open and sort mail daily from post office.
• Contact monthly parkers with rejected autopay in system.
• Print daily general total reports.
• Manage waiting list for lots and garages.
• Faxes, photocopies and distributes documents and records.
• Prepares outgoing mail and correspondence, faxes and documents.
• Acts as Department runner for pickups and deliveries, as assigned.
• Performs other duties relating to Parking functions, as assigned.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical – Reads and analyzes payment authorizations, invoices, and statements. Collects and researches data.
• Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Works well in group problem solving situations.
• Customer Service - Responds promptly to customer needs and requests for service and assistance. Consistent follow-up to resolve questions and concerns.
• Interpersonal Skills - Focuses on solving conflict, not blaming. Listens to others without interrupting.
• Keeps emotions under control. Remains open to others' ideas and tries new work methods and processes.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification, when needed. Responds well to questions.
• Written Communication - Writes clearly and informatively. Edits work for spelling and grammar. Presents numerical data accurately and effectively.
• Teamwork - Balances team and individual responsibilities. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Supports everyone's efforts to succeed.
• Cost Consciousness - Conserves PBA’s organizational resources.
• Organizational Support - Follows policies and procedures. Completes administrative tasks correctly and on time. Supports PBA’s goals and values.
• Judgement - Displays willingness to make decisions and exhibits sound and accurate judgement. Supports and explains reasoning for decisions and includes appropriate people in decision-making process. Makes timely decisions.
• Planning/Organizing - Prioritizes assigned work activities. Uses time efficiently.
• Professionalism - Reacts well under pressure. Treats co-workers, clients, vendors, supervisors and the public with tact, diplomacy, respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness in work product. Monitors own work to ensure quality and to minimize errors and reworks.
• Quantity - Meets productivity standards. Completes work in timely manner.
• Safety and Security - Observes safety and security procedures. Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment. Manages competing demands.
• Attendance/Punctuality - Consistently adheres to work schedules and leave policies.
• Dependability - Follows instructions and responds positively to management direction. Completes tasks on time or notifies supervisor of anticipated delay.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and/or Experience:

• High school diploma or general education degree (GED) and five (5) years related experience with similar duties is required.
• Bachelor’s Degree in Business, Finance or similar with three (1) years related experience with similar duties preferred.

Knowledge, Skills and Abilities (non-physical):

• Working knowledge of generally accepted accounting practices.
• Knowledge of mathematical processes to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Knowledge of computation of rates, ratios, and percentages.
• Ability to read and comprehend simple instructions, short correspondence, and memoranda.
• Ability to write simple and/or routine correspondence and memoranda.
• Ability to effectively present information in one-on-one and small group situations to clients, vendors and co-workers.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, and numerical or graph and diagram form.
• Ability to attend to detail and process; compare data and reconcile differences.
• Ability to work independently on difficult computer and accounting procedures.

Computer, Machine & Equipment Skills: To perform this job successfully, an individual should have working knowledge of Items 1 through 7 and the ability to learn, operate and effectively use Item 8 below.

• Personal computer and related peripherals.
• Windows Operating or networked computer environment.
• Microsoft Office 2007 or higher version of MS Office with an emphasis on Excel, Word and Outlook applications.
• Calculator.
• Multi-line telephone systems.
• Photocopier/Fax/Scanner.
• Great Plains Financial Accounting software application.

Other Qualifications:

• Must have no felony convictions. Must have no misdemeanor convictions that would compromise the mission of the Public Building Authority.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is:

Regularly required to:

• Use personal computer keyboard and peripheral equipment.
• Accurately type at least forty-five (45) words per minute.
• Sit for extended periods.
• View a computer monitor screen for extended periods.
• Use hands and fingers to handle and manipulate equipment and machines.
• Reach for objects with hands and arms.
• Talk and hear within normal range.

Frequently required to:

• Lift and/or move and carry items weighing up to ten (10) pounds.
• Stand and walk, stoop, kneel, or crouch.

Occasionally required to:

• Lift and/or move and carry items weighing up to twenty-five (25) pounds.

Specific vision abilities required by this job include:

• Close vision
• Ability to adjust focus.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The noise level in the work environment is usually quiet.

The Public Building Authority is an Equal Opportunity and a Drug-Free Workplace Employer.