Job description
KPLV, LLCNew Orleans Job Description
Job Title: Production Chef
Reports To : Manager/Supervisor
FLSA Status: Non-Exempt. An hourly wage is set, however it may vary with the geographic location of the property or with other related responsibilities
COME PLAY WITH US! We believe that the key to our success lies in the quality and dedication of our people; we are a dynamic team, and each of us plays a critical role in striving to provide the best in service to our customers…again and again. Who we are and who we strive to become not only involves you but also is dependent upon YOU – Through Honor, Love, Dreaming, and Family.
SUMMARY : As a Team Member the Production Chef is accountable for the daily production of Fudge, Corns, Brittles, Carmel, chocolate dipped items, waffle cones and bowls. Production Chef will coordinate with the Supervisor on duty, or Managers to provide exceptional product and service for our customers. This includes meeting or exceeding our established standards for product quality, employee satisfaction, customer satisfaction, sales and financial performance. You must lead by example by taking a proactive position to all issues concerning product standards, service standards and standards of operation. Even though it is not your main duty, you will be cross trained to function in the counter and sales area. You may be assigned additional duties as needed.
ORGANIZATIONAL STRUCTURE : In harmony with our 4 core values and culture, provides exceptional product, customer service and sales of product under the leadership and direction of Supervisors and Managers.
LEADERSHIP : Take personal initiative and be a self-feeder. Complete production training as well as program in Ice Cream, Fudge, Chocolates, and Drinks. Learn Kilwins history and become gain expert knowledge of our products. Know your job description thoroughly. Be a team player. Accept responsibility. Do your job with consistent excellence. Do more than expected. Offer creative ideas for change and improvement. Take initiative in communication and responsibilities. Learn our 4 core values and understand our culture. Create a fun work environment; a personal satisfaction the team derives from being part of our culture. With excellence, create the highest quality product, greet and serve customers, restock, answer questions and make sales suggestions, general cleaning duties, POS transactions, quality control.
COMMUNICATION : It is the responsibility of every Team Member to maintain effective communication between all staff members in regards to operations and personal relationships with other Team Members.
QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE . Entry Level and must have the desire to learn and grow and intigrate into our culture.
LANGUAGE SKILLS : Ability to read, analyze, and interpret operational procedures and standards. Ability to respond to common inquiries or complaints from customers. Ability to effectively present information and interact with customers and other Team Members.
FINANCIAL SKILLS : Ability to calculate figures and amounts such as discounts, proportions, percentages and volume. Ability to apply concepts of basic math.
REASONING ABILITY : Ability to define problems, collect data, establish facts, and draw valid conclusions.
PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is: Regularly required to talk and hear. Regularly required to stand, walk, lift and/or move up to 40 pounds. Regularly required to use hands to touch, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch; and taste or smell; lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Job Type: Full-time
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