Program Director, Center for Health Education, Graduate Medical Education, Per Diem

This position is responsible to develop, administer and coordinate all functions, activities and systems for the Center for Health Education (CHE) and the Graduate Medical Education (GME) department.

FUNCTION SUMMARY

CHE

Manage and direct daily activities of the CHE staff

Identify the needs and markets for educational programs and implement programs to match needs/markets Develop and implement annual operating plan and manage daily fiscal operations

GME

• Manage and direct daily activities of the GME staff
• Facilitate projects developed by GME to ensure residency programs operate as efficiently and effectively as possible

Develop and implement annual operating plan and manage daily fiscal operations

OVERALL n Promote effective communication and facilitate positive working relationships between the CHE/ GME and other LBMMC departments as well as all other entities affecting medical education operations

• Act as liaison between the VP for Quality and Performance Improvement and the CHE/GME staff

POSITION DIMENSIONS

CHE - 890000

• Total Employees — 4

Director CHE - 1

• Health Education Planner

• Lead - Event Planner — I
• CME Coordinator/Residency Coordinator - 1
• PC/AV Technician - 1
• Department Secretary - 1
• Maintain CHE Facility (Housel’s Forum, Van Dyke Theater, CHE Board Room, Classrooms I & 2, AV equipment for hospital)

GME - 824000

• Total Employees — 7.5
• Lead — Residency Coordinator — 2

• Residency Coordinator — 4.5

• Reimbursement Coordinator — 1
• Residents — 6 Podiatry, 3 Pediatric Dental
• Oversee Residency Education programs (Family Medicine, Podiatry, Surgery, Sports Medicine, Pediatrics, Internal Medicine, Obstetrics & Gynecology, Pathology, Emergency Medicine, Anesthesia and others)

RESPONSIBILITIES

CHE - of total time

GOAL SETTING AND REVIEW

CHE

• Independently develop goals for the CHE
• Meeting with course directors to plan new meetings
• Meet regularly with Executive Director, Medical Education to review progress

GME

Work closely with Administrator to learn GME process/system

Assist with departmental projects and ensure continued quality GME program

Provide competent support in Administrator's absence

• Meet regularly with Executive Director, Medical Education to review progress

CONTACTS

I frequently contact:

Edward Quilligan, M.D. — Designated Institutional Official and Executive Director Medical Education Wendy Dorchester — Chief Planning Officer — Administrator

• Donna Hartman, R.N. — Vice President, Quality and Performance Improvement
• Nancy Koehring — Director, Graduate Medical Education, University of California, Irvine
• LBMMC CME and GME Committee Members

Mary Gallardo/Amy Williams — Accounts Payable - Corporate Office

• Anita Kapur/Lee Alhadeff— Controller/Accounting Office LBMMC
• Etta
• Mark Loo - XCAPEI
• Laurie Watkins - LWDZIGN
• Michael Gallion — RNJ Printing

DECISION MAKING

• This position has final say on what meetings take place in CHE facility (may defer to Administration for review/decision pertaining to outside groups)
• This position has final say on what meetings are planned by CHE personnel (may consult Executive Director for advice on educational content, topics, etc.)
• This position has authority to approve timecards (MTM) for CHE and GME
• This position has authority to approve all expenses for CHE and GME (within signatory guidelines)

  This position is responsible to develop, administer and coordinate all functions, activities and systems for the Center for Health Education (CHE) and the Graduate Medical Education (GME) department.

  FUNCTION SUMMARY

  CHE

  Manage and direct daily activities of the CHE staff

  Identify the needs and markets for educational programs and implement programs to match needs/markets Develop and implement annual operating plan and manage daily fiscal operations

  GME

• Manage and direct daily activities of the GME staff
• Facilitate projects developed by GME to ensure residency programs operate as efficiently and effectively as possible

• Develop and implement annual operating plan and manage daily fiscal operations

  OVERALL n Promote effective communication and facilitate positive working relationships between the CHE/ GME and other LBMMC departments as well as all other entities affecting medical education operations

• Act as liaison between the VP for Quality and Performance Improvement and the CHE/GME staff

• POSITION DIMENSIONS

  CHE - 890000

• Total Employees — 4

• Director CHE - 1

  • Health Education Planner
• Lead - Event Planner — I
• CME Coordinator/Residency Coordinator - 1
• PC/AV Technician - 1
• Department Secretary - 1
• Maintain CHE Facility (Housel’s Forum, Van Dyke Theater, CHE Board Room, Classrooms I & 2, AV equipment for hospital)

• GME - 824000

• Total Employees — 7.5
• Lead — Residency Coordinator — 2
• • Residency Coordinator — 4.5
• Reimbursement Coordinator — 1
• Residents — 6 Podiatry, 3 Pediatric Dental
• Oversee Residency Education programs (Family Medicine, Podiatry, Surgery, Sports Medicine, Pediatrics, Internal Medicine, Obstetrics & Gynecology, Pathology, Emergency Medicine, Anesthesia and others)

• RESPONSIBILITIES

  CHE - of total time

  % of Time

  
  

  Major Activity

  
  

  Activity

  
  

  Measurable Outcome

  
  

  
  

  Oversee Office Staff

  
  

  Room Scheduling

  
  

  Meeting space is utilized Positive customer feedback

  
  

  
  

  Media Services

  
  

  Equipment works

  Positive customer feedback

  
  

  
  

  Continuing Medical Education

  
  

  Compliance with CME guidelines

  Positive attendee feedback

  
  

  
  

  Conference/Meeting Planning

  
  

  Events are planned and executed effectively and efficiently

  Positive customer feedback

  
  

  
  

  Monitor Customer

  
  

  Interact with physicians

  
  

  Positive feedback

  
  

  
  

  Satisfaction

  
  

  Interact with vendors

  
  

  Positive feedback — continued Business relationship

  
  

  
  

  Monitor CHE Finances

  
  

  Develop meeting budgets

  
  

  Budgets are met

  
  

  
  

  GME/PML -45% of total time

  
  

  Monitor department costs

  
  

  Annual budget met

  
  

  
  

  % of Time Major Activity

  
  

  Activity

  
  

  Measurable Outcome

  
  

  
  

  Support Staff

  
  

  Meet with personnel to

  
  

  Staff is productive

  
  

  
  

  Motivate and Encourage

  
  

  Programs are successful

  Positive feedback (customers/staff)

  
  

  
  

  Project Coordinator

  
  

  Facilitate as needed various

  
  

  Projects completed

  
  

  
  

  departmental projects

  
  

  Positive feedback

  
  

  GOAL SETTING AND REVIEW

  CHE

• Independently develop goals for the CHE
• Meeting with course directors to plan new meetings
• Meet regularly with Executive Director, Medical Education to review progress

• GME

  Work closely with Administrator to learn GME process/system

  Assist with departmental projects and ensure continued quality GME program

  Provide competent support in Administrator's absence

• Meet regularly with Executive Director, Medical Education to review progress

• CONTACTS

  I frequently contact:

  Edward Quilligan, M.D. — Designated Institutional Official and Executive Director Medical Education Wendy Dorchester — Chief Planning Officer — Administrator

• Donna Hartman, R.N. — Vice President, Quality and Performance Improvement
• Nancy Koehring — Director, Graduate Medical Education, University of California, Irvine
• LBMMC CME and GME Committee Members

• Mary Gallardo/Amy Williams — Accounts Payable - Corporate Office

• Anita Kapur/Lee Alhadeff— Controller/Accounting Office LBMMC
• Etta
• Mark Loo - XCAPEI
• Laurie Watkins - LWDZIGN
• Michael Gallion — RNJ Printing

• PROBLEM SOLVING

  
  

  
  

  Challenge

  CHE

  
  

  Frequency

  
  

  Difficulty

  
  

  Resources

  
  

  
  

  Ensure meetings stay w/in budget

  
  

  Monthly

  
  

  Rising costs

  
  

  Financial reports

  Accountant

  
  

  
  

  Maintain CHE Facility

  
  

  Weekly

  
  

  Age of equipment

  
  

  Sodexho

  
  

  
  

  Physical plant

  
  

  Facilities V.P.

  Foundation

  
  

  
  

  Keep pace w/technology

  
  

  As needed

  
  

  Upgrades, breakdowns

  
  

  Information Services

  
  

  
  

  and systems functioning

  
  

  Contractors

  
  

  DECISION MAKING

• This position has final say on what meetings take place in CHE facility (may defer to Administration for review/decision pertaining to outside groups)
• This position has final say on what meetings are planned by CHE personnel (may consult Executive Director for advice on educational content, topics, etc.)
• This position has authority to approve timecards (MTM) for CHE and GME
• This position has authority to approve all expenses for CHE and GME (within signatory guidelines)

QUALIFICATIONS

• Must demonstrate ability to develop and produce quality medical education activities
• Must be self-directed with commitment to highest standards of adult education
• Evidence of management style that emphasizes teamwork, participation and communication Baccalaureate degree and experience required