Job description

Summary/Characteristics of Position:

The Program Supervisor is a professional supervisory position that provides direct supervision, training and support to assigned employees ensuring procedural compliance to its operations. The position performs supervisory tasks for a behavioral health provider within a Juvenile Assessment Center that coordinates services under a Department of Juvenile Justice (DJJ) contract.

Essential Functions:

• Provides direct supervision, performance management, training and support to assigned direct service personnel.
• Participates in the recruitment and selection of assigned direct service personnel.
• Prepares staffing schedules to meet the licensure requirements and needs of the program.
• Assists in the development and implementation of policies and procedures for provision of services.
• Ensures compliance with required contract, licensure, accreditation, and certification guidelines.
• Prepares internal reports related to service delivery, budgeting, health/safety, on-the-job-injuries and other reportable incidents.
• Participates in regular quality and process improvement meetings with other members of program management.

Pre-requisite Requirements:

• Bachelor’s Degree in human service or business management
• One(1) year of team lead, supervisory or other management related experience
• Ability to participate in crisis intervention and CPR/First Aid certification class and apply to work setting.
• Valid FL Driver License

Preferred Attributes:

• Previous experience in a behavioral healthcare setting
• Previous experience in a DJJ setting.

Required Skills/Abilities

• Ability to make critical decisions in high stress situations
• Flexible work schedule as needed.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Thorough understanding of operations policies and practices.

Work Environment: This role functions in a secure setting with security on site.

Travel: Minimal travel required. This position does not require overnight travel.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.

Job Type: Full-time

Pay: $44,000.00 - $46,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Tampa, FL 33604: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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