POSITION OVERVIEW:

Las Americas is a 501(c)(3) nonprofit organization based in El Paso, Texas providing free and low-cost legal services to immigrants and refugees in Mexico, West Texas, and New Mexico. The receptionist role at Las Americas is vital to serving our clients and offering administrative support to our team.

Deadline to apply: Wednesday, May 3, 2023

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answer, screen, and forward incoming phone calls in a professional manner
  
• Provide basic and accurate information in-person and via phone/email
• Screen and forward voicemails and incoming faxes
• Check emails pertaining to reception
• Take accurate messages when needed and relay in a timely manner
• Maintain office appointment calendar and notify staff of visitors
  
• Coordinate intakes and payments
• Process mail daily for all departments
  
• Ensure reception area is tidy and presentable, with all necessary supplies and material (e.g. pens, forms, and brochures)
  
• Manage incoming office supply deliveries and donations
• Work closely with legal staff on new developments in order to appropriately screen calls
• Offer administrative support across the organization
• Attend all staff meetings and relevant team meetings
• Other duties as assigned

REQUIRED SKILLS AND QUALIFICATIONS:

• Bilingual: Spanish and English Proficiency
• Excellent written and verbal communication skills
• Multitasking and stress management skills
• Should be very detail-oriented, well-organized, efficient, highly motivated, able to work well under pressure
• Able to work independently and as part of a team
• Must maintain professional demeanor and excellent work ethics at all times
• Proficient with computers and common office equipment

PREFERRED EXPERIENCE:

• Familiarity with phone systems
• Previous experience with Microsoft Office software and Google Suite applications

BENEFITS:

• Health Insurance Benefits
  
• Paid Time Off includes personal, sick and vacation and all federal holidays

Las Americas Immigrant Advocacy Center is an equal opportunity employer and offers equal employment opportunities in recruitment, selection, and advancement with no regard to race, cultural heritage, nationality, religion, age, sex, sexual orientation, marital status, physical or mental disability, political affiliation, or any other status protected under the law.