Referral Specialist - Women's & Children's Clinic NE (FT DAYS)

Full Time
Amarillo, TX 79106
Posted
Job description
Responsibilities


Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of
exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Visit us online at: https://www.nwths.com/careers

Position: Referral Specialist (PT Days)
  • Processes both internal and external referral requests and assists in properly navigating patients into the multi-specialty clinic from external referral sources / emergency rooms / patients
  • Accurately registers and schedules patients pursuant to established protocols for Northwest Texas Physician Group providers
  • Contacts referring providers and patients to efficiently and thoroughly complete patient pre-registration criteria and communicate scheduled appointments
  • Monitors incoming medical records and third party communication and routes to providers / medical assistants or Practice Manager as appropriate
  • Scans and properly indexes medical records into EMR system
  • Responds to requests for medical records according to clinic policy
  • Conducts verification of eligibility for new patients and communicates clinic’s expectation of payment at time of service – may collect co-payments and co-insurance at time of scheduling
  • Generate weekly and monthly reports
  • Makes reminder calls for scheduled appointments
  • Other duties as assigned
  • Willingly accepts other assignments when requested
  • May travel between facilities when requested

Benefit Highlights:
  • Challenging and rewarding work environment
  • Competitive Compensation and Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Tuition Reimbursement
  • Retention Bonus Program
  • HRSA STAR Loan Repayment site. In exchange for a 6-year commitment, earn up to $250,000 in loan reimbursement


One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $12.6 billion in 2021. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.


Qualifications


EDUCATION, TRAINING, EXPERIENCE AND LICENSES/REGISTRATIONS REQUIRED:

  • High school diploma or equivalent. Prefer certification or training as an Administrative Medical Assistant
  • Minimum of 2 years in a medical office setting or hospital admissions/scheduling department involving patient registration, scheduling, verification of benefits and customer service
  • Knowledgeable in the proficient use and application of an EMR system
  • Acute healthcare knowledge with understanding of clinical terminology and medical office proccess, medical insurance billing/managed care, and HIPAA privacy standards
  • Strong interpersonal communication with excellent written and oral communication skills.
  • Typing and strong computer skills required. Proficiency in MS Office applications
  • Ablility to provide excellent customer service to both internal and external customers
  • Ability to quickly and accurately process and key data in and EMR
  • Must be able to evaluate clinical data in order to properly process patient referrals

Physical and Sensory Requirements:
  • Ability to read, write and converse in English
  • Ability to communicate with patients, families, staff, physicians, support agencies, vendors and others
  • Ability to cope with and remain calm under stress
  • Ability to respond to pages
  • Ability to evaluate and interpret information and make independent decisions
  • Ability to repeatedly twist, squat and stoop
  • Bending, lifting (minimum of 25 pounds), grasping, fine hand coordination, pushing, and pulling
  • Ability to understand and interpret financial data

Disclaimer
Northwest Texas Healthcare System, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs/alertline.com or 1-800-852-3449.

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