Resident Services Coordinator

Full Time
Mount Vernon, NY 10550
Posted
Job description

Capital Realty Group Inc (CRG) is a national leading Affordable Housing Company specializing in affordable housing industry across the US. CRG has acquired and/or developed more than $3 Billion of multifamily property across the country, and today owns a portfolio of over 16,000 apartments in 30 states.

Guided by our core values and driven by determination to provide quality affordable Housing, we maintain full in-house capacity across all multifamily facets including acquisitions, development, construction, property management, compliance, and social services.

CRG stands out as being ranked # 14 in the country in AHF,

We are looking for an extremely organized, friendly, and sincere Resident Service Coordinator to join our team.

As a HUD Resident Services Coordinator for our apartment community, you will be responsible for organizing resident events that help create a homey and welcoming environment at our community. You will be an integral part of our team focusing primarily on resident retention, ongoing resident services programs and fostering positive relationships with our residents as well as community leaders. A service coordinator links tenants within the project to supportive services or medical services provided by public agencies or private practitioners within the general community. The service coordinator may assess service needs, determine eligibility for public services, and work.

To successfully fulfill your role as Resident Services Coordinator, you should expect to perform the following duties:

*Offer excellent customer service by understanding our residents' needs
*Prepare and distribute quarterly Community Newsletter and any other resident communication.
*Organize weekly/daily resident activities
*Organize and facilitate meaningful programs that are tailored to the needs of our residents
*Utilize available resources through local agencies and programs to maximize the services our communities offer.

Resident Services Coordinator Minimum qualifications:
*Creativity
*Ability to organize events and activities
*Must be energetic and enthusiastic
*Must be resourceful and able to adapt quickly to changing priorities
*Ability to maintain composure when dealing with difficult situations

(1) Qualification of a service coordinator:

A. High School Diploma Required. Associates/Bachelor of Social Work or degree in Gerontology, Psychology or Counseling is preferable; a college degree is fully
acceptable. However, individuals without a degree, but with appropriate work experience
may be hired.

B. Training in the aging process, elder services, disability services, eligibility for and procedures of Federal and applicable State entitlement programs, legal liability issues relating to providing service coordination, drug and alcohol use and abuse by the elderly, and mental health issues.

C. Experience in social service delivery with senior citizens and non-elderly disabled. Some supervisory or management experience may be desirable.

D. Demonstrated working knowledge of supportive services and other resources for senior
citizens and non-elderly disabled in the area served by the project.

E. Demonstrated ability to advocate, organize, problem-solve and provide results for the elderly and disabled served.

Bi-Lingual (English/Spanish) is a benefit but not required.

Benefits

  • Compensation is highly competitive
  • Full benefits: 401(k) company matching, medical, dental, vision
  • Wellness programs to promote employee health and self-care including complementary life and hospital insurance.

Yearly salary:

$45,000.00

We sincerely value every member of our team, and we hire for the long-term, so if you're looking for a career, please apply!

We look forward to hearing from you!

Job Type: Full-time

Pay: $44,000.00 - $45,000.00 per year

Benefits:

  • 401(k) matching
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Social work: 2 years (Required)

Language:

  • Spanish (Preferred)

Work Location: In person

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