Job description

Why us?

Sage Restaurant Concepts is seeking a Barista at our independent, luxury lifestyle property located in Downtown Los Angeles. Sage Hospitality Group company, is currently seeking passionate, enthusiastic and purpose driven leaders to deliver artful hospitality at a newly rebranded and repositioned luxury lifestyle flagship hotel and restaurant, formally The NoMad Hotel Downtown Los Angeles.

Currently set to re-launch in Q2 2022, the hotel is an independent, luxury lifestyle property located in Downtown Los Angeles. The property is housed in a gorgeously restored historic building and a quick walk from the Museum of Contemporary Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many hidden corners for guests to explore, the property showcases the glamor of LA without losing sight of its playful side.

The hotel’s public areas will serve as ‘the locals’ living room’ and be popular with local creatives, as well as guests seeking access to the city’s cultural institutions, the buzzing culinary scene or the city’s arena. The property will feature chic guestrooms with a vintage feel and custom furniture; an exciting new restaurant concept and café; and downtown LA’s most stunning rooftop pool terrace and lounge.

Job Overview

The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Responsibilities

• Develops enthusiastically satisfied customers all of the time.
• Provides quality beverages consistently for all customers
• Maintains Quality store operations
• Contributes to store profitability
• Takes responsibility to learn all aspects of the barista position

Education/Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Knowledge/Skills

• Must have excellent customer service skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to hear timers and coordinate with other baristas.
• Must be able to check food quality and read production charts/recipes.
• Ability to interact with guests in a positive, hospitable manner.
• Must be able to use the cash register/collect money with accuracy.
• Ability to work independently and prioritize tasks.
• Ability to read, write, and communicate in English.
• Position regularly involves lifting product cases weighing up to 70 lbs.
• Pushing and pulling carts is required. Regular bending to lift items and supplies. No kneeling.
• Mobility - regularly moves all around the coffee shop. Continuous standing

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Commuter assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical setting:

• Coffee shop

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90014: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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