Job description
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
ACCOUNTABILITIES:
Primary
- Achieve and exceed sales target of the store
- Provide excellent customer service
- Build rapport and customer loyalty
- Proactively follow-up on customer queries and needs
- Responds positively to customer complaints
- Uses in-store interactive tools and product promotions to drive sales
- Actively collects competitor information and communicates this upwards for appropriate decision making
- Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively
- Ensure that visual merchandising standards are adhered to all times.
- To operate POS efficiently and maintain a high standard of accuracy.
- To keep respective area clean and ensure all merchandise carry a price and security tag.
- To replenish merchandise, conduct stock check and manage fitting room or stock room.
GROUP COMPETENCIES:
- Customer Focus
- Sales Orientation
- Products & Sports / Fashion Expertise
- Business Acumen
- Driving Sales Performance
FUNCTIONAL COMPETENCIES:
- Communicate with others
- Planning & Organizing
- Manage Relationships and diversity
- Analysis and problem solving
- Learning and self-development
PROFESSIONAL BACKGROUND/EXPERIENCE:
- Functional: Experience in Retail/ Sales
- Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
- Exposure: Sports, Fashion
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:
- Secondary / Certificate in Retail Management
IT:
- Outlook: Intermediate
- Word: Intermediate
- Excel: Intermediate
- Powerpoint: Intermediate
LANGUAGE SKILLS:
- English: Good
- Local Language: Good
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
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