The Academy Museum of Motion Pictures furthers the understanding, celebration, and preservation of cinema through inclusive and accessible exhibitions, screenings, programs, initiatives, and collections. Welcoming visitors from Los Angeles and around the world, the Museum works in active partnership with motion picture artists and specialists, scholars, staff, and diverse communities to contextualize and challenge dominant narratives around cinema, inspiring discourse, connection, joy, and discovery.

Reporting to the Store Manager, the Sales Associate will provide first-class retail services to our visitors. You will contribute to the Museum’s success by delivering results, having unparalleled customer interactions, and developing enthusiasm for and knowledge of exhibitions and items in the collection.

This position is represented by a union.

You Will:

• Demonstrate enthusiasm and eagerness to learn and uphold the highest standards when it comes to service, visual presentation, and the stockroom.
• Deliver the best possible service and attention to all consumers.
• Help maintain a safe retail environment and create a polished aesthetic for the retail area.
• Develop positive relationships with customers and teammates.
• Increase customer loyalty by establishing relationships with customers.
• Demonstrate comprehensive product and exhibition knowledge.
• Straighten, clean and help maintain stockroom as needed.
• Complete all required ongoing training, including security, audience engagement and collection, visitor orientation, and product information.
• Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business.