Job description
Are you a friendly, persuasive person? Do you love to move fast and juggle several projects? Are you known for producing excellent, polished work? Do you enjoy ensuring that every client has a completely positive experience? Do you thrive following policies and procedures?
If these statements describe you, we invite you to apply for the Inside Sales Rep position and complete a Culture Index survey @ https://go.apply.ci/p/vzsVfURf1Z1IYC3
As the Inside Sales Representative, you will be responsible for maintaining current customer satisfaction with service and sales and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement. You may be assigned to one or more Account Managers, providing sales support and customer service for specific customers.
Responsibilities:
- Processes telephone orders by quoting product, prices, delivery specifications, and by offering substitute products where appropriate
- Assists Account Managers by processing priority transactions
- Increase business by selling to customers in addition to taking orders
- Gathers marketing information regarding customers, competitors, and pricing
- Implement sales strategies set forth by senior management
- Establishes and maintains customer relationships, communications with customer and co-workers to provide technical information
- Participates in training opportunities to enhance and maintain product knowledge
- Gains familiarity with the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methods
- Performs project management on job quotes and open orders
- Provides follow-up for customer quotes and lost sales
Competencies:
- Exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
- Consider all aspects of selling including vendor relationships, profit and loss concepts, long and short-term goals of the company
- Prioritize and manage multiple tasks and deadlines
- Communicate effectively to customers and employees
- Assess & respond to customer needs
- Perform basic mathematical calculations required to accurately complete assigned tasks (i.e., margins)
- Interpret a variety of instructions furnished in written, oral, or schedule form.
- Use sound judgment, listening and problem-solving skills to analyze customer problems and to recommend the proper course of action
- Product and application knowledge are essential
- PC proficiency for data entry and utilization of Microsoft Office applications.
- Provide excellent customer service
- Ability to work under pressure
- Ability to adapt to changing situations and environment
Qualifications:
- High school diploma or equivalent with minimum of 2 years related experience
- Electrical, industrial tools, equipment and safety background is preferred
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- O'Fallon, MO 63366: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Warehouse: 1 year (Preferred)
- Inside sales: 1 year (Preferred)
Work Location: One location
apartamentosquality.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apartamentosquality.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, apartamentosquality.com is the ideal place to find your next job.