Job description

SCHEDULING COORDINATOR

SHIFT: Full-Time, Weekdays

STARTING RATE: $28.00 depending on experience

BENEFITS:

• Tuition Assistance
• Referral Bonuses up to $1,000/referral
• Peer Mentorship
• Generous Paid Time Off
• Weekly Paychecks

RESPONSIBILITIES:

• Schedules staff for client service matching client care needs with skills of staff. Ensures staff have the necessary information to arrive safely to case.
• Makes initial contact calls with new clients to verify information, e.g., client name, address, travel directions, pets, and establish client file.
• Communicates placements and changes promptly to client (or contact), referral source and staff.
• Conducts Aide attendance (log) calls.
• Participates in staff orientation, including statistical and performance evaluations as requested.
• Using the computer, maintains records and files, including statistical database, geographic and specialty training groupings for efficient accessing of staff.
• Verifies and approves field staff time/activity sheets to ensure that duties are checked, and days worked are accurate, and client and worker signatures are provided.
• Completes Pre-billing weekly for all cases.
• Seeks guidance and direction from RN/DPS/Administrator, as needed.
• Able to communicate with Aides the Agency Policies and Procedures.
• Maintains weekly staffing schedules, revises information as cases and assignments change.
• Assists with preparation of aide evaluations for probationary and/or annual review.
• Arranges for case coverage including emergencies, vacations, replacements, and weekend cases.
• Initiates incident reports and disciplinary procedures for individual HHAs & PCAs, as required.
• Make reminder telephone calls to aides for attendance at in-service education sessions.
• Responsible for adhering to changes in service hours, discharges, holds and confirms changes where required.
• Monitors Aides who refuse or reject assignments, updates system accordingly and communicates with DPS/Administrator.
• Participates in agency on-call rotation.
• Obtain insurance authorizations, update computerized system, and files as per agency policy.
• Assists with preparation and maintenance of client medical records, as directed by RN/DPS/Administrator
• Attends and assists with in-service training sessions for Aides.
• Provides supervision to aides at start of care, every 3 months, and as needed to deliver changes in the clients' plan of care.
• Accept additional responsibilities as DPS/Administrator determines appropriate for the position.

REQUIREMENTS:

• Current and valid license as an LPN in the state of New York required
• Degree from accredited school/nursing program is required
• Education or experience in long term care or geriatric nursing is preferred
• Demonstrate effective communication skills, problem solving, and conflict resolution
• Must be flexible, punctual, professional, and reliable
• Strong customer service skills and compassion

APPLY ONLINE OR SEND YOUR RESUME TO:

Susquehanna Home Health Care

Attn: Tracy Maw

270 Riverside Drive

Johnson City, New York 13790

ABOUT US:

VestraCare is a portfolio of five health care facilities in New York state, including: Brookhaven Health Care Facility in East Patchogue; Chautauqua Nursing and Rehabilitation Center in Dunkirk; Roscoe Rehabilitation and Nursing Center in Roscoe; Sunset Nursing and Rehabilitation Center in Boonville; and Susquehanna Nursing and Rehabilitation Center in Johnson City. We’re proud to be a family of high-quality health care providers that also includes Absolut Care, Taconic Health Care and The McGuire Group.

Our team is comprised of charismatic, smile-bringing, life-saving, compassionate caregivers who love to make a difference in the lives of our residents. Together, we have the privilege of caring for and learning from more than 2,800 extraordinary legends while providing them with superior levels of nursing and rehabilitative services.

Our collective stories; our legends are what help define our organization and the outstanding care we provide. We are Legends Caring for Legends, and we invite you to join our team!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

#VCMISC

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Overnight shift

Work Location: One location

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