Primary City/State:

PHOENIX, Arizona

Department Name:

PBD-Cardiology-Arcadia

Work Shift:

Day

Job Category:

Clinical Care

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.

Banner Health Center plus - Arcadia is one of our newest facilities, taking a new approach to ambulatory care. It will house multiple services in one convenient location, including: Banner Urgent Care, Banner Imaging, Sports Medicine/Orthopedics, Banner Physical Therapy, Sonora Quest Laboratories and Banner Surgery Center. There will also be several Banner University Medical Group specialty clinics such as endocrinology, pulmonology, pediatric/adolescent behavioral health for medical bariatric services, women’s health, primary care, cardiology, gastroenterology, rheumatology, infusion services, several surgical specialties and neurosciences - as well as the new Center for Normal Pressure Hydrocephalus.

As a Senior EP Technologist - Cardiology clinic, you will be part of a new facility and team dedicated to providing the highest level of customer service and patient care. You will have the opportunity to work with an engaged team of physicians and staff and cutting edge cardiovascular services, while making a positive difference in the lives of patients. Join our team today!

This is a full time day shift position working Monday through Friday. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

University Medical Center Phoenix PBCs Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.

POSITION SUMMARY
This position is integral to the Electrophysiology Program as is responsible for the clinical assessment of EP patients and evaluation and optimization of their cardiac device when present. This includes following clinical practice guidelines in combination with analysis and programing of all manufacturers’ cardiac implanted devices. (ie pacemaker, AICD, OLR) cardiac resynchronization devices and event monitoring devices using specific manufacturers’ proprietary programmers to obtain cardiac functional data with clinical scenario.

CORE FUNCTIONS
1. Under the supervision of the Clinical Cardiac Electrophysiologist, is directly responsible for the remote monitoring, program creation, maintenance and compliance, for multiple clinics, according to clinical standards.

2. Identifies the need for and is the primary resource and educator for equipment education and provides user (physician, nursing, other allied health staff, families) education on medical equipment specific to the EP program.

3. May program/reprogram devices based on interrogated data of PPM/AICD under the direction and protocol of electrophysiologist.

4. Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance on all patient care equipment in a timely manner consistent with regulatory standards.

5. Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting.

6. Responsible for alignment of cardiac device billing and coding with current guidelines and industry standards to optimize reimbursement and operational success.

7. Coordinator for the Cardiac Device support group.

8. Liaison with clinical research team on research protocol conduct.

9. This position has a service responsibility in several departments in multiple facilities. Customers are internal and external (including physicians, nurses, families, other hospitals). This position receives direction from the Clinical Cardiac Electrophysiologist.

MINIMUM QUALIFICATIONS

Must possess knowledge as normally obtained through the completion of a bachelor’s degree in business, healthcare or related field and possess 3-5 years of experience as a Device Technician or combination of education and experience required. Must have excellent oral and written communication skills and highly developed interpersonal skills.

Must have at least one of the following Manufacturer’s competency training certificates including St Jude, Biotronik, BostonScientific/Guidant and/or Medtronic.

PREFERRED QUALIFICATIONS

Heart Rhythm Society Device Technician Certification.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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