Job description

Reports To: Service Supervisor
Location: Houston

Job Type: Full Time

Area Of Interest: Service

Contact: Rotork Recruitment
( rotork.recruitment@rotork.com )

Position Summary

This role is a key role which is focused on establishing and maintaining relationships with our customers, scheduling field and in house service jobs and ensuring all service administration is up to date and accurate. This position requires excellent organizational and communication skills that exhibit a “Customer First” philosophy.

The Opportunity

Reporting to the Service Supervisor, is responsible for the effective coordination of Service Technician scheduling and administration.

In this role you will raise non conformance reports and communicate with Quality departments and engineering for warranty related issues, complete shipping and receiving duties and be responsible for generating, maintaining, and closing service tickets.

This role would suit a person who is a strong communicator and excels in a customer service orientated environment.

Experience Requirements

Strong customer service skills

Ability to multi-tasks and organize priorities

Understanding of basic electrical schematics and wiring diagrams

Proficient in Microsoft Office applications, MTMS

The Successful Candidate

Technically minded

Good organisational skills

Independent and resourceful

To apply for this role, please submit your up to date CV.

About Rotork

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

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