Copia Scientific., located in Taunton, MA, a fast growing, fast paced provider of strategic technology solutions is seeking an experienced service engineer for both field and in-house service of laboratory instrumentation. Copia is a provider of new and certified pre-owned products and services.

FUNCTION

Under the direction of the Service Manager, the qualified person will provide technical evaluation and repairs on various biomedical lab and research equipment using common hand tools, meters and testing equipment. Service is provided in-house to Copia’s customers throughout the United States and Canada. Experience in mechanical, electronics, pneumatics, and computer-based applications are required.

RESPONSIBILITIES

• Provide in-house repair, calibration, upgrades, verification, validation, reconditioning, overhaul, & integration of laboratory equipment.
• Maintain and manage service records & documentation.
• Provide prompt and professional telephone technical support & customer service.
• Provide product and technical training to other service engineers.
• Provide in-house product demonstrations when required.
• Maintain and manage service-related tools & equipment.
• Research product designs and capabilities.
• Apply and develop time saving, cost effective service and quality assurance procedures.
• Attend technical training courses and trade shows if required.

REQUIREMENTS

• Degree/professional training in Mechanical/Electrical Engineering, Chemistry/Biology experience, or other related fields.
• Experience in repairing & maintaining lab equipment & systems.
• A minimum 1-3 years of industry related service or support experience.
• Previous manufacturer related service experience (e.g.: Agilent, Beckman, Tecan, BioTek, Caliper, Kendro, Molecular Devices, Perkin Elmer, Thermo, Velocity 11, Zymark will be helpful)
  

ADDITIONAL SKILLS/EXPERIENCE DESIRED

• Experience in laboratory/research instrumentation use & applications.
• Knowledge in systems integration and knowledge of programming languages.
• Experience in MS Outlook, Word, Excel, PowerPoint is helpful.
• Organizational and time management skills.
• Good verbal and written communications skills are needed and the ability to work well in a team environment.
• A willingness to be flexible and learn various product & system types is necessary.
• Military background is a plus.

SALARY AND BENEFITS

Copia Scientific offers a competitive compensation and benefit plan including health insurance and a 401K retirement plan. For more information, please visit our website at www.copiasci.com

COPIA’S PRODUCT RANGE

Automated Lab Equipment:

• Liquid Handlers
• Dispensers
• Automated Storage Devices: carousels, incubators, & stackers
• Robotic Microplate Handlers
• Microplate Sealers & Labelers
• Microplate Washers

Detection Systems:

• Microplate Readers
• Imaging Systems

Genomic Related Products

• Thermal Cyclers
• Real-Time Detection

General Lab Equipment

• Centrifuges
• Incubators
• Shakers
• Refrigerators / Freezers

Copia Scientific is an Equal Opportunity Employer.