Spa Attendant- Spa

Full Time

Beverly Wilshire a Four Seasons Hotel

The Beverly Wilshire a Four Seasons Hotel is looking for Spa Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Spa Attendant reports to the Director of Spa. Work authorization for this location is required.

Join Our Team

Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio.

Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Responsibilities

Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, and pool. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.

Comply with all Four Seasons’ policies and procedures Set-up and maintain spa including refreshments, locker rooms, work out areas, pool &, pre-treatment area and games room. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services. Assist guest to their appointments as they relate to the Spa services Comply with Four Seasons’ Standards of Conduct .

Work harmoniously and professionally with co-workers and supervisors. Assist guests with use and set-up of fitness machines, and pool area Liason/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.) Retrieve and fold towels for the spa and pool Retrieve, deliver, and store/set-up products from purchasing. Clean and stock waiting area, restrooms, and locker areas of pool and spa. Assist other staff with set-up and breakdown of their respective treatment areas/

Preferred Qualifications and Skills

Education: High school education or equivalent experience

Experience: Six months in hospitality industry work and or fitness, health club related work

We are looking for individuals who have computer knowledge with good communication skills. Speaking, writing and reading English is required. General knowledge of labor laws desired. Positive attitude and willing to learn is a must. This position requires an applicant with a flexible schedule and the ability to work different shifts and some weekends.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Salary: $19.54/hr

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.