Job description
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
About the role
You will provide top-notch administrative assistance for Actuarial Executives – Financial Lines, AIGRM and Property.
The Administrative Assistant performs general clerical administrative work, such as making travel reservations, ordering office supplies and maintaining inventory, managing facility needs and processing/filing expense reports.
Primary responsibilities include but are not limited to:
Primary responsibilities include but are not limited to:
- Coordinating with building management to ensure that contracted services are performed properly.
- Making efficient and frequent complex domestic and international travel arrangements adhering to all corporate and budgetary guidelines using internal systems for management staff.
- Managing multiple calendars using Outlook; keep management staff abreast of any changes and allow for sufficient desk time.
- Coordinating all department senior staff meetings, conferences and luncheons. Order and prepare all items necessary for such events.
- Providing professional and courteous phone coverage for management staff, screen and escalate calls as necessary, take efficient phone messages and communicate message to appropriate parties.
- Ability to work independently in a high profile office environment exercising necessary discretion and judgment on a routine basis.
- Creating moderately difficult reports for management as needed, compiling data and gathering information from various sources.
- Providing data timely and handle multiple transactions with high accuracy.
- Must be professionally responsive to customer needs when requested.
- Providing back up for administrative staff as needed.
- Other duties may be assigned as the need arises.
Qualified candidates will have the following knowledge, skills and experience:
- Bachelor's degree or equivalent experience.
- Minimum 3 years' administrative experience in a call center environment, preferably with international exposure.
- Customer Service experience required.
- Must be a self-starter, well organized, reliable, and dependable.
- Insurance, Travel, Medical or call center experience, essential.
- Proficiency in Microsoft Office - Outlook, Word, Excel
- Experience working with all levels of management in a multi-cultural environmental.
For positions based in New York City, the base salary range is $48,000 - $60,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here:
AIG Benefits Overview.
#LI-GW1
A look at our Benefits
We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.
We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit:
https://www.aig.com/about-us/diversity-equity-and-inclusion
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to
candidatecare@aig.com
. Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
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