Job description

DUTIES AND RESPONSIBILITIES

i. Your primary duties include:

• Perform frontline operations of the clinic including patient registration, payments, booking of appointments, financial counselling, and stock-taking.
• Able to perform Phlebotomy
• Manage customers’ expectations and uphold good service standards.
• Perform administrative duties that are pertinent to clinic operations and service standards, such as managing insurance claims, Medisave claims, Medishield claims, procurement and maintenance functions, and licensing documentation.
• Provide support to the Doctor.
• Promote a holistic and multi-disciplinary approach to patient care by providing a coordinated and integrated patient-centric service from all departments (e.g. Marketing, Human Resource and Finance).
• Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
• Ensure that medications are administered in accordance with guidelines, policies and procedures.
• Manage patient case notes, including maintenance of a current and accurate filing system, prepare new case notes, retrieve and file back case notes.
• Ensure a high standard of medical care and service delivery are provided and maintained.

ii. Your other responsibilities include:

• Organise and prioritise own workload to ensure provision of quality service.
• Keep accurate and complete records consistent with regulations, policies and procedures.
• Demonstrate an organised, effective and timely approach to all tasks.
• Recognise when colleagues need assistance and offer practical support.
• Work in a way that minimises risks to the health, safety and security of self and others, and supports others in maintaining health, safety and security.
• Clean and restore work areas, leaving them in a suitable condition for future use.
• Ensure that patient confidentiality is maintained at all times and access to patient related information (either electronic or paper based) is restricted to the needs of work.
• Carry out activities that are consistent and in compliance with applicable external legislations, regulations, etc., and internal policies, procedures, etc
• Promote satisfaction of internal and external customers

iii. Any other duties to be assigned by your supervisor.

• Work Locations: Katong & Orchard with 1 evening session per week

Job Type: Full-time

Salary: $3,500.00 - $4,500.00 per month

Benefits:

• Flexible schedule

Schedule:

• Flexible hours

Education:

• Local Polytechnic Diploma (Preferred)

Experience:

• Nursing: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

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