Store Manager, High End Luxury

Full Time
Singapore
Posted
Job description
  • Permanent Role
  • Up to $4000 Basic + Quarterly Commission
  • Central Area, 5 days’ work week 40 hours per week
  • 3 years of experience in supervisory

Role:

  • Profit and Sales Generation
  • Meeting sales goals
  • Analyse available sales reports and data to determine the needs of the business and set business strategies
  • Set individual sales goals for Fragrance Consultants, ensuring goals reflect store business goals
  • Continuously motivate sales team members to meet assigned sales and productivity goals
  • Support the development of Fragrance Consultants techniques, ensuring selling team members are fluent in all aspects of product knowledge
  • Demonstrate sales leadership for team members by playing an active role on the selling floor
  • Customer Service
  • Ensure all Fragrance Consultants provide the highest level of customer service
  • Ensure team members maintain constant client communication through utilising their client books
  • Manage the client database and utilise information to increase sales and client contact
  • Resolve all client problems and complaints quickly and effectively
  • Assist Fragrance Consultants with various customer service issues, i.e., dissatisfied customers, returns, defective merchandise
  • Manage all special events inclusive of collection previews, client events, sale events and centre events, etc.
  • Empower Fragrance Consultants to make decisions in the customer’s best interest that also support the Company’s philosophy
  • In charge of store operations

Requirement:

  • Proven track record in a similar role, in a niche and luxury environment
  • Results oriented, with ability to evaluate business data to drive results
  • Effective problem solver, solutions driven
  • Excellent interpersonal skills, able to build constructive and effective relationships
  • Influencing negotiator than can lead others to action
  • Experience within a fast-paced sales environment, with excellent customer service skills

Interested candidates can forward their CVs in MS Word format to jermaine#triton-ai.com


Reg No. R2094801

Triton AI Pte Ltd

License no. 21C0661

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