Job description
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.
Our Commitment to Service:
Benefits & Perks:
Appearance:
JOB DESCRIPTION
Essential duties include, but not limited to:
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Direct and supervise employees engaged in sales, merchandising, greeting ALL guests, inventory-taking, reconciling cash receipts, or in performing services for customers.
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Provide exemplary guest service by greeting and assisting customers and responding to guest inquiries and complaints.
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Monitor sales activities to ensure that guests receive exemplary service and quality merchandise.
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Inventory stock and reorder according to set pars.
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Instruct staff on how to handle difficult and complicated sales.
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Performs all other related and compatible duties as assigned.
- Drive team to achieve sales goals daily.
- Responsible for buying a product line for the Retail shop.
- Leading a team of 20+ Retail Sales Associates.
- High school diploma or GED required
- Associates degreee or relevant work experience in a Retail environtment holding a leadership position required
- Minimum 1 year of supervisory experience or leading team of front line employees
- Bi-lingual is a plus
- Must have working knowledge of current computer applications (documents and spreadsheets). Experience with inventory and purchasing systems preferred.
- Must possess ability to communicate with staff, vendors and interpret variety of instructions furnished in written, oral, or schedule format
- Must possess well-developed mathematical skills
- Must possess strong organizational skills and attention to detail
- Must possess problem-solving skills and interpersonal skills necessary to effectively communicate with all levels of management
- Must be able to work extended hours, overnight hours, weekends and holidays as needed
- Buying experience preferred
- Knowledge of managing inventory
Work Environment:
Duties and responsibilities are typically performed in a store setting, which can be fast-paced. Responsibilities are also performed in a warehouse environment where temperatures fluctuate. There may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
While performing the duties of this job, the supervisor is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Must be able to work standing/walking for long periods of time
Native American Preference Policy:
Employment Process:
- Credit Check
- Criminal Background Check
- Drug Screen
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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