Job description

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

• Completes daily technical training on the floor to assist with the Certification of team members in their roles • Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed

• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools

• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)

• Develops, builds, and maintains relationships with trainees & leaders in their role

• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)

• Conducts training on all shifts

• Influences others to be safety-minded

• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content

• Additional duties as assigned

How you will impact WestRock:

• Improve local team performance through increasing skills and time to certification processes

• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset

What you need to succeed: Critical Skills/ Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve

• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)

• Accountability: Holds self and others responsible for actions and results

• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams

• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus

• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes

• Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred

• 2 – 4 years’ experience in a manufacturing environment preferred

• Knowledge of Learning Management Systems preferred

• Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

• Facilitation/ Presentation Skills

• Influencing • Partnering

• Problem Solving/ Continuous Improvement

• Professionalism What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence

• Comprehensive training with numerous learning and development opportunities

• An attractive wage, reflecting skills, competencies, and potential

• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

Job Type: Full-time

Pay: $24.03 - $24.42 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Sioux Falls, SD 57104: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have 2 – 4 years’ experience in a manufacturing environment in the paper and packaging industry?
• Do you have 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment?

Experience:

• EMR systems: 1 year (Preferred)
• Microsoft Office: 1 year (Required)

Work Location: In person

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