Changing communities for the better starts with you

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities.

We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a Civican?

This position will provide support in the development and execution of library related training and programmes/activities for the purpose of upskilling our staff as well as fulfilling our contractual deliverables with our clients.

A day in the life…

Library Training

• Development of training programmes (including preparation of training manuals and presentation slides)
• Conduct regular training for staff on-boarding and continuous training programmes including workshops and training for individual and group sessions
• Assist in the train-the-trainer sessions as required
• Provide administrative support for the organisation and delivery of all training programmes
• Work with third parties to enhance the quality of training programmes
• Evaluate and review the effectiveness of training programmes

Library Programmes/Activities

• Development of reading and literacy programmes/activities (including preparation of programme guides, activities, etc.)
• Assist in the implementation of reading and literacy programmes as identified for the relevant target audience
• Deliver/Execute library programmes/activities at customer sites
• Assist in the development and production of the library programmes/activities online catalogue including working with third parties
• Provide administrative support for the organisation and delivery of all reading and literacy programmes/activities
• Work with third parties to enhance the quality of programmes/activities
• Evaluate and review the effectiveness of reading and literacy programmes/activities

We welcome your unique talents

Please apply for this role if it would make you excited to come into work every day.

There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

You possess the following qualities:

• Minimum Diploma/Degree with course of study in communications or library science preferred, and fluent in English
• Reliable, friendly and approachable personality
• Good interpersonal, communication and presentation skills
• Able to multitask, prioritize, and manage time efficiently
• Knowledge of library, development and conceptualising reading programmes and exposure to eLearning tools an advantage
• Knowledge of Library System (Spydus) will be an advantage
• Familiar with digital, internet and social media online tools and platforms
• Proficient computer skills, Microsoft Office suite (Word, PowerPoint, Outlook, and Excel), and instructional software
• Proven experience as a trainer would be an advantage
• Preferably ACTA or ACLP certified

Why you’ll love working with us

We know that when our people are happy they will work better and have greater work satisfaction.

So here at Civica, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

Flexible work – we have the technology and tools to support you to work from that tropical paradise you’ve dreamed of… or even if you just prefer to work from home and come into our offices now and then to catch up and socialise with colleagues

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

Focus on learning – there are heaps of opportunities to enable you to grow and be your best.

Apply for this job - Become part of something special

Do you see yourself in this role? If so then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

Apply for this job