Job description
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GENERAL SUMMARYThe Transportation Tech works under the supervision of the Manager of Transportation. The Transportation Tech drives passenger buses to transport employees and students from offsite parking lots to Main campus and transports employees between campuses. Assists in maintaining vehicle maintenance logs and tallying riders. The Transportation Tech also Monitors/maintains designated parking areas and entrances to Medical Office Buildings. Directs drivers of vehicles to appropriate parking areas. Provides Valet parking services to patients and visitors. Provides information and assistance to employees, visitors, and patients. Keeps front entrances free of parked cars or other obstructions blocking the flow of traffic. Performs other duties as assigned.
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QUALIFICATIONS
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Education:
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High School Diploma or successful completion of an equivalent High School Exam Required
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Licensure:
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BMLV required (Must maintain eligibility to drive as determined by SOMC insurance carriers)
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Experience:
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Must be at least 21 years of age required.
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Previous experience in driving delivery vehicles preferred
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Interpersonal Skills:
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Must exercise considerable tact and skill in courteous communication with people.
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Must be capable of making good sound judgments in safety and security related situations.
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Ability to communicate clearly and effectively, both orally and in writing.
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Ability to work independently or as part of a team. Ability and skill to follow written and oral instructions.
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Essential Technical/Motor Skills:
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Ability to use hands for simple grasping when holding a two-way radio, telephone. Fine manipulation when writing. Ability to use feet for repetitive movement especially while driving company vehicles.
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Must be able to operate all company vehicles; automatic and standard transmission and handle vehicles in any weather condition.
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Essential Physical Requirements:
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The physical demand for this position is very heavy.
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Ability to stand and walk continuously throughout entire shift.
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Must have ability to lift, bend, and stoop.
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Must be able to lift up to 30 pounds.
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Must be able to climb stairwells and ladders. Ability to work outdoors in all weather conditions.
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Essential Mental Requirements:
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Concentrates on details, has heavy visitor, patient and employee contact. .
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Ability to solve problems on an independent basis.
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Must be skilled in customer service delivery.
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Essential Sensory Requirements:
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Must be able to distinguish basic colors and have excellent depth perception and side vision.
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Free of night blindness. Must be able to listen and hear machinery sound changes, whistles, cries for help, screams, alarms and traffic noises.
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Exposure to Hazards:
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Frequently exposed to odors, outside weather.
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Frequent exposure to hazards of driving and foot patrol including poor road conditions, ice and snow.
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Must be able to work outside in all types of weather.
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Cognizant that the possibility of physical confrontation increases the likelihood of injury.
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Other:
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N/A
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JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
- Maintains designated parking area and entrances that Valet Services are offered (keeps area free of parked cars/congestion, litter, leaves, snow, etc). Cleans front glass and sweeps entries as needed.
- Acts as greeter/ambassador for SOMC and its physician offices. Assists in meeting customer needs and service recovery as appropriate.
- Park and retrieve patients/visitors vehicles in a timely manner ensuring the utmost in vehicle safety.
- Provides vehicle claim check and instructs patients/visitors on how to reclaim vehicle.
- Provides directions, parking alternatives and campus information upon request to visitors, delivery drivers, students, staff, and patients.
- Watches parking lots and garages for suspicious activity and reports such to hospital security.
- Enforces SOMC parking policies and traffic flow.
- Able to assist elderly or handicap patients with providing them a wheelchair when needed.
- Maintains inventory of wheelchairs and retrieves wheelchairs from within the facilities as needed.
- Assists Grounds department on trash collection days by bundling and getting trash ready for pick-up when able.
- Assists Couriers when appropriate.
- Drives passenger buses to transport employees and students from offsite lots to Main campus and between campuses.
- Assists in maintaining vehicles maintenance logs.
- Keeps passenger buses clean by daily inspections and throwing away of trash left in buses.
- Provides emergency backup for delivering of packages from one campus to another.
- Utilizes proper radio/phone communication and responds in a timely fashion.
- Follows practices that ensures the security of car keys that are used by Valet.
- Performs other duties as assigned.
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Location: Southern Ohio Medical Center ยท Transportation
Schedule: Part-Time, All Shifts
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