Job description
SWBC is seeking a talented individual to lead the team to plan, manage, and report on all aspects of User Acceptance Testing (UAT), including postproduction validation activities.
Why you'll love this role:
This role has the best of both worlds, working with business and technical resources to ensure that our solutions meet the business needs.
Essential duties include the following:
- Responsible for managing overall testing resource and support for various enhancements, change requests, and production issues.
- Lead, develop, and motivate direct reports, ensuring continuous improvement through regular individual and team sessions.
- Oversee team of testers to manage workload, priorities, and conflicts in testing schedules, and providing capacity where necessary due to workload.
- Work in partnership with project managers to align on required testing timelines, inputs, and outcomes for each product to manage demand and deliverability against milestones. Collaborate closely with internal partners and external vendors to ensure successful preparation, execution, and measurement of testing strategies and activities.
- Lead efforts to improve and streamline services, including training the team on new tools and processes, and identifying opportunity to drive incremental efficiencies in UAT activities.
- Drive effective test management and administration, including logging of bugs, reporting to project managers, and identification of process issues.
- Perform internal quality checks on key processes.
- Identify and develop members within the team with the potential to assume responsibility as needed/available.
- Perform all other duties as assigned.
Serious candidates will possess the minimum qualifications:
- Bachelor’s degree in Business or related field of study from an accredited four-year college or university required.
- Minimum of two (2) years of experience in management.
- Minimum of five (5) years of experience in business testing and acceptance.
- Proficient knowledge of business processes.
- Working knowledge of applicable laws and regulations.
- Advanced organizational & planning, multi-tasking, collecting and analyzing data, and negotiation skills.
- Expert managing priorities and deadlines skills.
- Able to communicate and interact effectively via verbal and written communications.
- Able to work collaboratively and build relationships.
- Able to analyze, organize, and prioritize work and be adaptable.
- Advanced Microsoft Office skills, including Outlook, Word, and Excel.
- Able to use basic office equipment, including copy machine, personal computer, and fax.
- Able to type 35 WPM.
- Able to travel locally or nationally by car or plane.
- Able to sit for long periods of time performing sedentary activities.
- Able to stand, stoop, and kneel to file for long periods of time.
- Able to push, pull, and lift up to 20 lbs. of files, supplies, documents, or other related items.
SWBC offers*:
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Emerging Professionals and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
- Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.
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