ESSENTIAL DUTIES

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  Receives and updates information necessary to maintain utility account records and computer-based system.
• Processes the following on a daily/weekly basis: daily balances, utility bills, final utility bills, new account set ups, weekly penalties to delinquent accounts, and meter changes in the utility system.
• Performs data entry for all utility account changes.
• Processes and transfers Invoice Cloud update batches, and updates payment batches.
• Processes annual certifications on delinquent utility accounts.
• Provides utility data to banks and realtors for property sales.
• Accepts cash, checks, and credit card utility payments at the window.
• Performs all other duties as assigned.

• Demonstrates strong knowledge of arithmetic.
• Demonstrates knowledge of the principles, practices, methods and techniques used in bookkeeping, accounting, clerical and general office work.
• Demonstrates knowledge and can effectively use CIS Infinity computer/software programs.
• Demonstrates knowledge and can effectively use Invoice Cloud web-based computer/software programs.
• Demonstrates knowledge of basic business procedures, accounting and English grammar.
• Demonstrates skill in the operation of the following pieces of office equipment: computer, multi-line telephone, calculator, and copy machine.
• Demonstrates knowledge and understanding of office practices and procedures, including maintaining orderly and accurate records.
• Demonstrates ability to effectively listen, speak, write, and interact in a tactful and customer-friendly manner.
• Demonstrates ability to organize and prioritize work, along with meeting deadlines.
• Demonstrates ability to maintain the confidentiality of sensitive information and maintain compliance with the Minnesota Data Practices Act, including exercising appropriate judgment in the release or presentation of information.
• Demonstrates ability to use initiative and work independently, while following policies and procedures.
• Demonstrates ability to understand and respect the diversity of customers and co-workers, effectively communicating with individuals whose first language may be one other than English.

MINIMUM QUALIFICATIONS

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  High School Diploma or General Education Development Certificate (GED).
• General clerical experience, including typing, telephones, cash drawer, scheduling, data entry and experience with a personal computer using Microsoft Office programs.
  

• Associate’s or Bachelor’s degree in Accounting or similar field.
• One year or more experience in municipal accounting, utility billing, or municipal utility support operations.
• Expertise in Microsoft Word, Excel and DataStream
• Highly desire fluency in Spanish.

PHYSICAL DEMANDS
The physical demands that are described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must have the ability to:

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  Sit, talk, and listen for extended periods of time.
• Specific vision abilities required include close vision and the ability to adjust focus.
• Ability to manipulate a keyboard for an extended period of time.
• Occasionally lift and/or move up to 25 pounds.