Job description
- Responsible for daily warehouse duties and ensure smooth operations (eg. picking, packing and labelling)
- Ensure inventory items are well-organized, properly stored, handled and distributed
- Receiving of incoming shipment, checking of goods condition before storage at warehouse
- Ensure all goods are picked, checked and packed as per order ticket for delivery to customers
- Ensure timely data entry updates of inventory into the system
- Perform day-to-day operational aspects of e-commerce platforms and WMS system including inventory & logistics management, product information, user experience, order fulfilment and customer service.
- E-commerce order processing, including picking, scanning and releasing the items to delivery team, preparation of Proof of Delivery (POD).
- Regular follow-up and provide timely feedback on customers’ inquiry, disputes and complaints.
- Attend to customers’ feedback and order enquiries.
- Ability to fill in for Drivers at times
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