Job description
- Assist with receiving, unloading, counting and stocking physical inventory in the warehouse
- Open boxes, crates and other containers
- Ensure orders are processed efficiently and that the delivery of materials meets customers’ expectations and business timelines
- Pick items according to the Order form
- Inspect items to ensure they’re not damaged or faulty and adjust inventory accordingly
- Pack item according to specified packing guidelines
- Ship and fulfil customer orders in Inventory system, inputting appropriate tracking numbers and links
- Maintain safe and clean work environment by keeping shelves, inventory space and work stations neat; sweep and vacuum
- Organise warehouse and work area for orderliness at all times
- Constantly work to improve processes
- Make suggestions for productivity improvements
- Perform stock takes bi-annually on all products in the warehouse
- Ensure that internal delivery processes are adhered to
- Identify errors and eliminate root cause using robust countermeasures
- Sustain the corrective actions to eliminate repeat issues
- Monitor and maintain stock accuracy by ensuring physical stock is in line with the inventory management system and ensure all stock movements are recorded to ensure accuracy
- Liaise with customers, suppliers and transport companies as and when required in a timely manner
- Ability to be resilient, assertive, optimistic and open to change
- Good understanding of customer deliverables and the impact failure/cost of poor quality
- Assist with warehouse sales, including working weekends where required, bump in and bump out
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