Job description

Commercial Service Writer
Private property / UNAUTHORIZED parking
Dallas, TX

• Job Type: Full-time
• Commission contract
• Experience: Commercial property management 3 year (Preferred)

Winning Experience:

Commercial Real Estate Sales,

Commercial Property Contractor

Texas Tow Stars is a Parking Enforcement Company chain in North Texas. Join a rapidly growing company in an exciting, dynamic industry.

Position: Service Writer for Commercial Property Management Services

Location: DFW Metroplex territories

Duties & Responsibilities:

• Promptly locate the sites Property Manager -- email, cell phone or meet at their office/place of business
• Quickly and accurately identify customer needs and the best available resolution based on the attributes of each customer and their services
• Clearly set expectations and communications to deter Unauthorized Tractor Trailer parking
• Educate customers on service features and functionality
• Ensure service agreement and signage requirement / needs are processed properly
• Meet turnaround time, customer satisfaction and other performance metrics
• Maintain a positive relationship with the other team members through collaboration and open communication
• Remain calm and professional even if customers OR HORIZONTAL Support TEAMS ARE frustrated.

Job Type: Contract

Pay: $45,000.00 - $100,000.00 per year

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Remote

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