Checkout Product Manager - Payments - Vice President

Full Time
Palo Alto, CA
Posted
Job description
Payments, credit cards, checkout, and product development; Do they sound familiar to you? What about strong stakeholder management skills? Are you ready to join our Checkout team?

You will join as a Vice President to help our Merchant Services Team in US, reporting to the Head of Checkout Solutions. As a Product Manager, you'll manage the product roadmap for checkout and value added services around checkout. You'll be responsible for owning and driving the Checkout features like Tax/Shipping/e-Commerce, plugins, etc. on growing and scaling Frictionless Checkout, future products and features we dream up, and partnering closely with engineering to build a platform that can support millions of customers.

Job Responsibilities

  • Define Product requirements and lead successful execution of initiatives that enable payments processing solutions for JPMC merchants. This includes development of end to end user experience for our global payments products.
  • Engage closely with engineering and architecture to help determine the best technical implementation/design while balancing time-to-market needs.
  • Merchant focus: Create merchant adoption strategies by building support for prototypes, pilot projects and developer tools.
  • Lead sprint planning, daily stand-ups, retrospectives and write user stories.
  • Collaborate and influence product outcomes in a matrix organization with multiple stakeholders - Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, and UED
  • Data-focused- decision-making: Use A/B Testing, analytics, market research, usability studies, and market analysis for a decision making

Required Qualifications, Skills and Capabilities
  • Overall 7+ years experience building software products and minimum 3-5 years of relevant financial services experience. Prior experience in checkout, payments and Fin-tech is a must.
  • Background in API product development, tax/shipping integration & working on ecommerce platforms(big commerce, Adobe Commerce) is a plus.
  • Strong desire to build API solutions, open banking, and technology trends that impact our business.
  • Strong written and verbal communication skills with a talent for precise articulations of merchant/consumer problems
  • Experience managing technical software products from kick-off to post-launch
  • A get-things-done attitude to make your product and team successful. Whether that means writing requirements or investigating the root cause of a customer support ticket
  • An obsession for getting the details right, but also knowing how to ship on time
  • Motivation to question assumptions and validate hypotheses
  • Familiarity with BDD, SQL and APIs (Swagger)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Palo Alto,CA $139,700.00 - $198,000.00 / year; Jersey City,NJ $139,700.00 - $198,000.00 / year

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