Computer Technician

Full Time
Orange, VA
Posted
Job description
Posting Summary

Working Title
Computer Technician

Role Title
Info Technology Specialist I

Role Code
39111-SW

FLSA
Non-Exempt

Pay Band
04

Position Number
29700009

Agency
Germanna Community College

Division
Germanna Community College (Div)

Work Location
Orange - 137

Hiring Range
$46,305-$57,881 Annually, plus full state benefits

Emergency/Essential Personnel
No

EEO Category
C-Technician

Full Time or Part Time
Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule
8:00 am – 5:00 pm Monday – Friday

Sensitive Position
No

Job Description

Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.

Germanna Community College is in search of two Computer Technicians who, will provide timely and effective network and system support for Information Technology equipment and / or systems including computers and peripheral equipment, network and telecommunication devices, audio and video equipment, mobile devices, and related transmission equipment to increase productivity in all areas of the college allowing employees to meet Germanna’s mission. One position is available at the Locust Grove Campus, and the other at the Fredericksburg Area Campus/Barbara J. Fried Center.

Major Duties and Responsibilities:
  • Provides help-desk support for faculty and staff while prioritizing requests
  • Responds in a timely and professional manner to faculty and staff questions about computer equipment and software
  • Performs computer installation, maintenance, and repair for all college computer equipment.
  • Applies software updates and upgrades as required by the college on workstations and peripherals
  • Provides support for installation, maintenance, and repair of video teleconferencing classrooms (VTC) and audio/video equipment
  • Maintains accurate college software and hardware inventories within the designed asset management system(s)

Employees must be able to work strategically with diverse colleagues, students, and community members with a commitment to diversity as a learning outcome to be culturally respectful, professionally competent, and civically responsible.
Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO /AA Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Johnathan Scheiterle by phone at 540-423-9056 or by email jscheiterle@germanna.edu.

If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.



KSA's/Required Qualifications
  • Must possess a High School diploma, GED or any combination of education and experience equivalent to graduation from high school
  • CompTIA A+ Certification or equivalent experience with PC hardware installation, maintenance, and repair
  • Must possess knowledge of basic network functionally and infrastructure
  • Must possess experience in customer service, preferably Helpdesk
  • Must possess excellent oral and written communication skills
  • Must have excellent attention to detail and the ability to work independently

Preferred Qualifications
  • Associate degree or Bachelor’s degree in Information Systems or an equivalent combination of education and experience
  • Experience troubleshooting Microsoft Office 365 Pro Plus.
  • Knowledge of Quest Kace and/or Faronics Deep Freeze
  • Knowledge of Windows Server 2019 and Windows 10/11.
  • Experience with Android and Apple products and other End-user devices
  • Experience with Audio Visual equipment

Operation of a State Vehicle
No

Supervises Employees
No

Required Travel
May require travel to all campus locations

Posting Detail Information

Posting Number
CLS_2131P

Recruitment Type
General Public - G

Number of Vacancies
2

Position End Date (if temporary)

Job Open Date
04/17/2023

Job Close Date
05/01/2023

Open Until Filled

Agency Website

Contact Name
Johnathan Scheiterle

Email
JScheiterle@germanna.edu

Phone Number
540-423-9056

Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link:

Additional Information

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/



EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.



ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.



E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

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