Job description

Job Details

Description

Learn more about what it’s like to be a member of Team RDU!
Does the challenge of working in one of the most dynamic organizations in the Triangle excite you? If so, please consider applying for the Executive Assistant position at the Raleigh-Durham International Airport Authority (RDUAA). RDUAA provides an opportunity to work with an awesome team, all dedicated to our core values of Learning, Integrity, Team, Excellence, and Respect. We are a rapidly expanding, medium-sized airport. Our organization offers a dynamic, fast-paced environment that promotes teamwork, creativity and collaboration. Take the next step and see what RDU all is about!
GENERAL SUMMARY
Provides executive level support to the President & CEO and 8 Board Members of the Airport Authority, and the Executive Team (C-Suite) as needed. This position requires the ability to anticipate needs, think critically, be extremely well-organized, have impeccable time management skills including prioritization, and have exceptional attention to detail, all with a high level of professionalism and confidentiality, communicates clearly and effectively throughout airport departments, and provide a concierge level of customer service support. The Executive Administrative Assistant plans and executes specialized events for the airport and develops relationships with four governing bodies (2 counties, 2 cities) as well as members of local, state, and federal governments to further enhance positive relations for the Airport Authority.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Provides administrative support to the President & CEO. Arrange, manage, and coordinate detailed and sometimes complex domestic and international executive itineraries and travel. Prepare and maintain accurate and detailed expense reports.
• As tasked, organize executive and leadership meetings, all-staff meetings, board meetings and retreats to include invitations, preparation of agendas, presentation materials, and minutes. Maintain general meeting flow (through support of agenda, and background assistance) to ensure successful outcomes of every meeting.
• Receives and greets visitors to the office of the President and CEO, answers telephones, and coordinates meetings and catering.
• Coordinate complex scheduling and sophisticated calendar management while ensuring executive schedules are followed and respected. Ensures all applicable information regarding appointments is loaded and available to access, adjusts where necessary. Budgets travel time for outside appointments, RSVPs for events, extends calendar invites to other parties, tracks attendance, coordinates calendar amongst employees, traces future follow up, completes tasks associated with Outlook, and updates contacts as needed.
• Provides Board Member support, including on-boarding/off-boarding, badging, orientation, travel arrangements, reimbursements, monthly pay, special requests, calendaring, special events, coordination and collaboration with county and city representatives, and attendance tracking.
• Provides administrative support of team members in various departments as needed.
• Reviews and verifies records and reports for correct information, processes documents based on review and verification, files and retrieves materials, and performs periodic follow up activities.
• Perform administrative and office support, such as ensuring tidiness of the C-Suite area, conference rooms, and kitchen, maintain filing systems, and contact database in an organized and logical fashion. Perform typing, dictation, spreadsheet creation, memo creation, minute keeping, catering, and action items.
• Performs related work as required.

QUALIFICATIONS
Education:
Required:

• Associate degree in business administration OR equivalent relevant work experience

Experience:
Required:

• 5 years of administrative or secretarial experience with executive level leaders.
• 3 years working knowledge and experience using MS Office Suite.

Preferred:

• 7 years of administrative experience or secretarial experience
• Working knowledge and experience using Oracle and Concur systems.

Licenses or Certifications:
Required:

• Valid NC Driver’s License

Preferred:

• CAP Certification (Certified Administrative Professional)
• Microsoft Office Suite Certification or related coursework completed.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:

• Various applicable software applications such as MS Office Suite, Oracle, and Concur
• Experience managing travel, purchasing and expense systems.
• English grammar, spelling, punctuation
• Principles and practices of basic bookkeeping
• Modern office procedures, methods, and computer equipment

Skilled in:

• Providing client support or service at a concierge level
• Organization and time management
• Developing positive relationships with people at all levels of an organization
• Verbal and written communication
• Clear and punctual communication skills, including the ability to be strategic and tactical.
• Hospitality and event planning
• Tactful communication style and courteous demeanor
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing a variety of duties, often changing from one task to another of a different nature
• Excellence in following up and following through; and taking initiative in supporting executives
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Comfortable and nimble with a demanding, fast-paced work environment and available to complete tasks as necessary; not excluding an occasional evening or weekend

• *Ability to:

• Efficiently operate modern office equipment, especially a computer, software, and computer-related equipment
• Extremely detail oriented and advanced written and verbal communication skills
• Handle information with discretion with high-level, sensitive subjects
• Ability to work with minimal supervision, work well individually and in teams, share information, and support colleagues
• Compile information logically based on general instructions
• Enter data and type at an efficient speed
• Enthusiastic, self-motivated, proactive, effective under pressure, and flexible
• Use independent judgment in organizing and establishing document formats

WORKING ENVIRONMENT / CONDITIONS
The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Work is generally performed indoors in environmentally controlled conditions. May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment or overhead aircraft.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Positions in this class typically require fingering, talking, hearing, seeing, grasping, standing, walking and repetitive motions as well as stooping, kneeling, crouching, and reaching.
• The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects

COMPENSATION
Salary:

• Maximum - Based on Qualifications
• Minimum - $63,133.29

Benefits:
At RDU, you’re not just a blip on the radar. We appreciate you and care about your health, happiness, and future. Here’s a snapshot of our awesome benefits!

• Work-Life Harmony
• Paid Vacation Leave
• Paid Sick Leave
• 11 Paid Holidays
• Flexible Holiday Options
• Health and Wellness Programs
• On-site Fitness Classes & Employee Fitness Center Access
• Health Savings Account (HSA) – with matching employer contributions
• Flexible Spending Accounts – medical and dependent care options
• Opportunities for employer paid or discounted insurance plans
• Financial Wellness
• NC Pension Retirement Plan
• 401(k) plan, Traditional and Roth options – with matching employer contributions
• 457(b) plan, Traditional and Roth options
• Tuition assistance and career development
• Employee Discounts – cell phone service plans, RDU Airport Terminal stores and restaurants

Please see the Raleigh Durham Airport-Authority statement on Equal Opportunity Employment located at https://www.rdu.com/careers/rduaa/.

Qualifications

Skills

Preferred
Written Communication
Advanced

Planning & Organization
Advanced

Oracle
Some Knowledge

Microsoft Word
Advanced

Microsoft Excel
Intermediate

Critical Thinking
Intermediate

Interpersonal Communication
Advanced

Budgeting & Forecasting
Some Knowledge

Customer Service
Advanced

Listening
Advanced

Teamwork
Advanced

Microsoft Outlook
Advanced

Verbal Communication
Advanced

Behaviors

Preferred
Team Player: Works well as a member of a group

Professionalism: Respond to confrontational situations in calm manner

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dependable: Stays focused and executes tasks

Dedicated: Devoted to a task or purpose with loyalty or integrity

Collaborative: Supports organization and team goals

Active Listener: Listen effectively and understand the topic at hand

Customer Focus: Understands who customers are

Effective Communicator: Communicate issues and makes recommendations

Respectful: Treats everyone with honesty and dignity

Motivations

Preferred
Self-Starter: Does not require outside inspiration to be motivated

Goal Completion: Inspired to perform well by the completion of tasks

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time

Pay: From $63,133.29 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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