What will I be doing?

As an In-House Marketing Representative you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

Production

• Responsible for personal performance metrics.
• Meet or exceed expectations for marketing metrics.
• Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.

Executes Strategy

• Champion Hilton quality customer care culture throughout all Marketing channels.
• Manage personal workloads and update reports accordingly
• Distribute only HGV authorized information, collateral, and materials.
• Maintain location operating standards.
• Follow gifting procedures.
• Support guest and concierge service

Drives Execution

• Assist with tour or marketing related issues.
• Communicate guest needs to resort operations and support a positive guest experience.
• Confirm appointments with guests to ensure tour reservations and maximize show rate,

Drive for Results

• Responsible for ensuring all marketing initiatives are being delivered.
• Create and foster and motivated team environment.

Overall

• Must be available to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs.
• Carries out all reasonable requests by management.
• Requires intermediate Microsoft Office & Operating system knowledge.

What are we looking for?

Required Qualifications:

• Engaging personality, positive attitude, and ability to work in fast pace environment.
• Excellent communication required.
• Must be able to work flexible work schedules as needed to complete projects.
• Must be able to handle multiple priorities and duties.
• Requires alertness and attention to detail in projects.
• Requires Intermediate knowledge and Ability to Operate in Microsoft Office, Windows Operating System , iPad, and Mac OS

Preferred Qualifications:

• 3 + years’ experience of Marketing in a Vacation Ownership Environment.