Job description
Position Overview
The Metrology Associate I will service custom and off-the-shelf laboratory instrumentation and equipment. This role will be responsible for, assembly, installation, calibration, routine maintenance, investigation and diagnosis of failures, repair, requalification, and filing service reports. The Metrology Associate I will work with colleagues to ensure proper instrument function and maintenance.
Essential Duties
Include, but are not limited to, the following:
- Install instruments and perform installation and operational qualifications.
- Investigate and diagnose failures with installed instruments and equipment.
- Troubleshoot activities and repair instruments and equipment to service specifications.
- Maintain program for preventative maintenance (PM) and calibration of laboratory equipment.
- Complete and submit accurate and detailed service records.
- Track all service activities and ensure documentation is complete, timely, and accurate.
- Perform all service activities in compliance with all relevant safety and regulatory bodies of occupational safety and health administration (OSHA), international standardization for organization (ISO), and food and drug administration (FDA).
- Performs other related duties assigned by management.
- Apply excellent problem-solving abilities.
- Apply strong organizational skills.
- Apply excellent verbal and written English communication skills.
- Adaptable and open to change.
- Ability to work in ambiguous situations and respond to new information and unexpected circumstances.
- Ability to work both as a team member and independently.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company’s Quality Management System policies and procedures.
- Maintain regular and reliable attendance.
- Ability to act with an inclusion mindset and model these behaviors for the organization.
- Ability to work nights and/or weekends, as needed.
- Ability to work overtime, as needed.
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 50% of a typical working day.
- Ability to work on a computer and phone simultaneously.
- Ability to use a telephone through a headset.
- Ability to work seated for approximately 25% of a typical working day. Ability to work standing for approximately 75% of a typical working day.
- Ability to lift up to 50 pounds for approximately 10% of a typical working day.
- Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
- Ability to comply with any applicable personal protective equipment requirements.
- Ability to use various types of laboratory equipment; including microscopes, microtomes, blades, strainers, and pipettes for extended periods of time.
- May perform repetitious actions using lab tools.
- Ability to use near vision to view samples at close range.
- May be exposed to hazardous materials, tissue specimens, and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.
- Ability and means to travel 20% between Madison locations.
- Ability to travel 15% of working time away from work location, may include overnight/weekend travel.
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Minimum Qualifications
- Associates degree in technology, electronics, mechanical engineering, computer science or related field; or high school degree/general education diploma (GED) and 2 years of maintenance, repair, calibration of equipment or relevant experience as outlined in the essential duties in lieu of Associates degree.
- Demonstrated ability to perform financial benchmarking analysis and metric reporting.
- Demonstrated understanding of electrical circuits and diagrams; including, but not limited to the use of common electrical measurement tools such as multi-meters and oscilloscope.
- Demonstrated understanding of mechanical part and assembly drawings.
- Proficient in Microsoft Office programs, such as Word, Excel, PowerPoint, and Outlook.
- Demonstrated ability to perform the essential duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship.
Preferred Qualifications
- Hands on experience with equipment qualification.
- Experience in a good manufacturing practice (GMP) or ISO13485 environment.
- Knowledge of ISO 17025:2005 to inspect, measure, and test equipment.
- Demonstrated ability to use documentation and tracking service activities.
If you need any assistance seeking a job opportunity at Exact Sciences, or if you may require a reasonable accommodation with the application process, please call our Recruitment Coordinator at 608-535-8841 or email
hr@exactsciences.com
.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
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