THE POSITION

Washington County's Operations and Maintenance Division within the Department of Land Use & Transportation is currently hiring an Operations Dispatcher to support our road maintenance crews.

The Position
The Operations Dispatcher monitors and relays essential messages between members of the road crew, supervisors, and other staff via radio, telephone, and writing. This includes keeping track of equipment and staff locations and communicating about logistics, emergency response, public safety information, or other support functions. They also maintain a variety of records and reports in support of road crew members and supervisory staff. The Operations Dispatcher also assists warehouse staff with managing equipment and materials.

Ideal Candidate
The ideal candidate is a natural communicator and listener who can quickly comprehend and share complex written or spoken information. They have experience dispatching and are comfortable with radio and telephone communications. They are calm under pressure and are prepared to work in support of public safety during emergency situations including severe weather. The successful candidate is familiar with using technology and is open to learning and operating work scheduling and tracking software. They are comfortable with data entry, and recordkeeping and can reliably submit reports on time. This candidate is a team player who must have the capacity to act as a central point of contact for staff of various roles and backgrounds.

ESSENTIAL JOB DUTIES

To review the complete classification and list of knowledge, skills, and abilities for this position, click here.

MINIMUM QUALIFICATIONS

• Graduation from high school or possession of a G.E.D. equivalent; AND
• Two (2) years of work experience in scheduling or dispatching construction equipment, materials, and/or employees.

SUPPLEMENTAL INFORMATION

• MQ Review: HR will screen applications for minimum qualifications after the posting closes on 04/30/2023.
• SME Review: Applications for candidates that meet minimum qualifications will be forwarded to a panel of subject matter experts (SME) who will review and score your answers to the supplemental questions and other application materials. This process may take up to 2 weeks.
• Panel Interview(s): Our goal is to schedule panel interviews with candidates that meet the minimum qualifications and pass the SME review as soon as possible.
• Reference Checks: The hiring manager will conduct reference checks on the top candidate.
• Salary Analysis & Conditional Offer: Human Resources will conduct a salary analysis for the successful candidate(s) and extend a conditional offer of appointment.
• Start Date: A start date will be determined after all conditions of employment have been met.

• 
  Accommodation under the Americans with Disabilities Act: A reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at 503-846-8606 or careers@washintoncountyor.gov at least 48 hours before the step(s) of the selection process for which you feel you need accommodation.

• Questions about this recruitment? Contact Brighton Bohnenkamp, Talent Acquisition Business Partner at Brighton_Bohnenkamp@washingtoncountyor.gov
• New to GovernmentJobs.com? Visit https://www.governmentjobs.com/home/applicationguide for a comprehensive, step-by-step guide on the application process.
• Need technical support? Call Government Jobs' Live Application Support at 855-524-5627.

This is a non-represented position and is not covered by a collective bargaining agreement.

Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.

Check Out Our Award-Winning Benefits & Wellness Program!
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:

• Paid Time Off - 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
• Wellness Program - Washington County has been named one of Oregon’s Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
• Alternative Care Coverage
• Health Care and Dependent Care Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Life and Disability Insurance (both County-provided and voluntary)
• Oregon Public Employees Retirement System (PERS)
• 457b Deferred Compensation Plan
• Emergency Travel Assistance
• TriMet Hop Card at no cost to the employee
• Bike lockers and repair stations
• A charitable giving program
• Oregon College Savings Plan

To learn more about our Benefits and Wellness program and view our current benefits guide, plan summaries, and premium rates, click here .

Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual “use it or lose it” requirement. Proof of other creditable coverage is required.