Regional Dental Office Manager

Full Time
Nassau County, NY
Posted
Job description

The Smilist Dental is looking for a Regional Dental Office Manager to join its growing team.

The Regional Dental Office Manager is responsible for providing operational leadership, direction and administration to assigned dental practices in the region ensuring operational and financial effectiveness through its Practice Managers and Staff.

Regional Dental Office Manager Duties and Responsibilities:

  • Achieving business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style.

  • Act as a liaison for the providers to the Clinical Directors and other members of the Management team, relaying any clinical, operational or other issues the providers may have

  • Continuous assessment of all staffing needs and providing support for Practice Managers with effective recruitment.

  • Providing training and development support to ensure all office staff demonstrates knowledge of operating procedures and protocols.

  • Supporting daily office operations within the region when necessary.

  • Responding to clinical and operational concerns timely and effectively. Be accessible and responsive.

  • Supporting the achievement of performance targets and budgeted goals.

  • Provide outstanding leadership for a geographically dispersed team, recruit key hires, and implement training and cross-training to strengthen service offerings. You will be responsible for developing a high level of excellence with the administrative and operations staff

  • Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching activities.

  • Must have a passion for customer service and satisfaction. You will work with team members to ensure that patients of your supported practices are highly satisfied with their experiences.

  • Proven ability to improve retail business processes, methods, quality, and decision-making to achieve meaningful, measurable improvements.

  • Ensure the Practice Managers is compliant with financial policies including but not limited to collection procedures

Regional Dental Office Manager Requirements and Skills:

  • Bachelor's degree in Healthcare Management or other related degrees

  • At least 7 years experience within operations management required

  • At least 5 years experience leading and managing teams required

  • Proven ability to work independently and professionally in a fast pace environment

  • Proven ability to lead, coach, teach and manage others

  • Experience with managing budgets and delivering information from P&L statements and delivering strong results and growth through the management of financial resources

  • Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust

  • Ability to work well with others in a team environment

  • Ability to deliver exceptional customer service

Regional Dental Office Manager Benefits

  • Competitive compensation, relocation bonus available!

  • Paid time off and paid holidays

  • Training to advance your career

  • Full-time employees also enjoy medical, dental and vision benefits

  • Eligible for a company-sponsored 401k savings plan

  • Access to commuter benefits program

  • Annual performance review & merit increase program

  • Participate in our quarterly contests and receive prizes

  • Eligible for the quarterly bonus plan and employee referral bonus

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