The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG is backed by top-tier private equity firms and provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

What you will be doing

• This role will impact The Aspen Group’s goals and objectives through oversight of the day-to-day administration of benefit programs for a large workforce of 20,000+ employees spread across multiple brands operating under a center of excellence business model.

• Partner with the HRIS team to maintain and support benefits and annual open enrollment configuration in Workday.

• Lead a small team to oversee all related processes outside of Workday (paid parental leaves, integration file management, student loan allowances, post payroll reporting to vendors).

• Proactively coordinate with other functional teams (Payroll, HRIS, Team Member Care, Benefit Experience) to ensure end-to-end processes are clearly defined and working cross-functionally.

• Manage relationships with brokers, consultants, and benefit vendors ensuring service levels and return on investment.

• Contribute to the Total Rewards strategy and goals by helping with the planning and execution of benefit strategy, recommending measures that support the health and well-being of our team members, while containing costs.

• Conduct budgeting and financial analysis of benefits programs. Monitor high-cost claims, target and evaluate opportunities. Ensure accurate forecasts and calculations of expenditures for budget planning and tracking.

• Ensure all compliance requirements are maintained, tested, and audited, including HIPAA, ERISA, ACA, 1094/1095, COBRA, 401(k) audits, non-discrimination testing, and form 5500’s.

• Partner to design and oversee company-wide wellbeing campaigns, programs, and activities to promote employee engagement and to help attract and retain talent.

• Educate and mentor HR Partners to guide them in their support of our team members.

• Manage communication efforts and tools for team members to be well informed.

• Oversee intranet content management.

• Support our Benefit Experience Coordinators, brand HR partners, and plan providers to ensure efficient administration of benefit plans.

• Independently provide vision, decision-making, and implementation for best practices.

About You

• 5+ years of experience in benefits management for large employers.

• Possess an in-depth understanding of self-funded insurance plans and related claims management for large employers, including experience in transitioning from fully insured plans.

• Supervision experience is preferred.

• Strong ownership of and functional understanding of benefit and wellness programs and processes.

• Bachelor's degree or equivalent work experience.

• Workday experience preferred.

• Functional HR knowledge and understanding of best practices when it comes to employee transactions, events, and lifecycle.

• Proven business acumen to understand cross functional dependencies.

• Demonstrated ability to handle multiple parallel tasks concurrently to meet deadlines, balancing conflicting demands.

• Ability to balance daily support for escalated issues as well as drive new initiatives.

• Experience operating independently to support reporting initiatives.

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